Isolation has to be one of the most deceiving and underrated skills in the industry. How many of you as new lash artists have watched YouTube videos or IGTV's, thinking I can totally do that! Then there you are sitting in your first course feeling like Edward Scissorhands and all of his awkwardness.
After spending time on lash forums I have seen many questions and comments from clients about experiences with swollen, itchy, red, dry, and watery eyes! While it is great to see that they are doing their own research, a key part of being a lash artist is educating your clients on potential post-appointment risks, including allergic reactions and irritations. This is why it is important to identify the key characteristics and differences between allergic reactions and irritations. Having the knowledge and confidence to professionally handle any issue that might arise, will make all the difference to your clients.
There are a couple ways to ensure you make a great first impression. Make sure your working environment is clean and welcoming, greeting your client with enthusiasm and positivity, and ensuring your appearance is clean and professional - this includes what you are wearing.
During this global pandemic, some of your clients may have performed at-home lash procedures. While we understand it might be tempting to do D.I.Y. lash lift - desperate times call for desperate measures - it is important to educate your clients on the dangers of performing these procedures without proper training and certification.