As a lash client, you already know a few important things—to always have a clean spoolie on hand, that no mascara is the best mascara, and any service that includes an hour long nap is worth incorporating into your life. But, your lash artist has a few more specks of wisdom to share to take you from lash novice to master client. We’ve scouted some insight from a few amazing lash artists, our SL PRO Brand Ambassadors, and CEO Courtney Buhler to bring you the top ten things your lash artist wants you to know.
1. Longer extensions don’t always mean more dramatic.
“Clients should be aware that shorter lashes can achieve a fuller and bolder look. Often, longer extensions give a whispie—almost 'spidery' - effect. Some clients love that look, but some don't! It's important to know exactly what kind of result you're going for before requesting long extensions to get a 'dramatic' set." —Lo (@lashesxlo)
2. Not all volume sets are created equal.
“There are levels to volume lashes; beginner volume and advanced volume. Keep in mind the experience, skill level, and type of volume lashing your lash artist is capable of executing when booking your appointment to align your expectations with the outcome. Advanced volume boasts the dark, uniform lash line that saturates Instagram and can sometimes only be achieved after years of honing in on the craft.”—Krystal (@adornlashartistry)
3. Don’t be shy.
“As lash artists, we want to make sure that you have the best experience possible when getting your lashes done! During the service, if you are in any discomfort—such as burning, or the tape or eye pads [are] rubbing your eyes, please make us aware so that we are able right away to prevent redness or irritation to the eyes. If you have any problems after the service, like allergic reactions or eye redness, we can recommend the best options to help in these cases.” —Jaime (@lavandlox)
4. Clean those lashes.
“Don’t come with dirty lashes. As a courtesy to your stylist please cleanse and brush your lashes before your fill. This will give me more time lashing, and the retention of your new set will be amazing. Clean bonds, better retention. Think about it this way: who goes to the dentist without brushing first?”—Yuel (@yuellashbeauty)
5. Cat-eye styling isn’t for everyone.
“Often times with false lashes, cat eye styling (where the longest lashes are at the outer corners) makes the eyes look larger. But this doesn't translate very well to lash extensions—which, unlike strip lashes, use your natural lashes as a base. The lashes on your outer eye naturally grow shorter, and are often unable to support the weight of ultra long extensions. So overloading the ends with super long extensions creates a droopy, winged effect—which isn’t flattering for anyone. Instead, forgo the cat eye, and ask for a styling where the longest lengths are between the mid and outer eye."—Courtney Buhler (@sugarlashpro)
6. Extensions are H20-friendly!
“I would like for my clients to understand just because they have lash extensions doesn't mean they have to avoid water/water activities! I promote lash extensions as a great alternative to mascara for those who enjoy time in the water!” —Crystal (@scotialash)
7. Keep talking to a minimum.
“One of the things I consider a top priority to let my client's know, is that talking during the service can negatively affect their results in so many ways. So I'll include something like this in their confirmation message: ‘Unfortunately, as much as I love chatting with my clients, the more we talk the harder it is to for me to achieve seamless application, work quickly, and focus on the dynamic design pattern I have customized for you. I want your lashes [to be] the best they can be—super full and styled perfectly—so just keep that in mind and feel free to bring headphones if you'd like. I want you to be able to fully enjoy this relaxing service!’. I always feel like if they knew they were doing something that was compromising their results, they would prefer to know! Most people don't even realize it's an issue, so it's just better to let them know in a polite and friendly way.”—Jess (@jbrandbeauty)
8. You gotta work, work, work, work, work too.
“One thing I wish clients knew and understood is that lash retention does not just happen [because] the lash artist [keeps] up on fresh products, or proper lash application! Lash retention is also [caused by] seasons changing, lash cleanliness, their makeup routine, medications, oily or dry skin, shed cycles—you name it! It’s important to educate your clients, but also it takes understanding that [retention does] not always fall back on the lash artist. With education and commitment on both ends to keep their lashes happy and healthy, everyone will understand lashes better!” —Makayla (@lashlovadore)
9. Skip the caffeine.
"Consuming caffeine before your lash appointment can cause your eyes to flutter or twitch. This can be a nightmare when it comes to getting each lash properly isolated and bonded. Not to mention, it's potentially dangerous—think sharp tweezers. Avoid caffeine at least one hour prior to your appointment, and your lash artist will thank you!" —Jess (@industry.lash.brow)
10. Don't hold it!
"If you need to go to the bathroom please tell me. It’s better to take a 5 min break than having you moving around, and anxious on the bed. [You're] supposed to enjoy this you time!" —Yuel (@yuellashbeauty)
You heard them. Follow these ten tips to take your client score up to ten, and get the best lash set possible!